Site Stats | Site Stats FAQ

What makes Site Stats a good choice?

We appreciate that you have many choices. We believe Site Stats is a great choice for your web site reporting because:

We offer a simple dashboard of key performance indicators
Our reports and analysis offer real-time actionable information
If your home page is unavailable, we can alert you right away
You can choose to receive weekly and monthly reports by email

Please see our feature list and example reports to see what makes Site Stats different.

I've forgotten my password

Use our password reminder form to receive a password reminder email.

How do I see my reports?

Type your user name and password in the text boxes on the left side of this web page, then click "Sign in". You will be presented with a list of your registered web sites. Click "See reports" to see your web traffic reports.

How do I change my web site settings?

Type your user name and password in the text boxes on the left side of this web page, then click "Sign in". Click the "Change settings" link next to your web site address to modify your web site settings including the time zone, host filters and commerce pages.

How do I change my personal details?

Type your user name and password in the text boxes on the left side of this web page, then click "Sign in". At the bottom left of the next web page, click a link called "My details", then update your details accordingly.

I'm not seeing any statistics?

You should check that:

You have signed up
You have installed Site Stats HTML code in your web pages
You have published your modified pages on the web
You installed the HTML code correctly

If you still cannot see any statistics request support right away.

How long do you keep my statistics information?

We keep historic statistical information about your web site for up to 6 months. If you need us to preserve it for longer, please let us know.

What is the "Remember user name" check box?

If you check the "Remember user name" option, we will store your user name in a small file on your computer so we remember who you are when you return in the future.

This small file is known as a "cookie" and is only used for your convenience, since it saves you from retyping your user name.